Topsight: A Guide to Studying, Diagnosing, and Fixing Information Flow in Organizations
Topsight—the overall understanding of the big picture—is hard to achieve in organizations. There’s too much going on, too many moving pieces. But without topsight, we have a hard time figuring out how information circulates, where it gets stuck, and how we can get it unstuck. Topsight is hard to get—but you can get it. I know: I’ve been achieving topsight into various organizations for the last 1...
By Clay Spinuzzi
Paperback: 320 pages
Publisher: CreateSpace Independent Publishing Platform (January 15, 2013)
Product Dimensions: 5 x 0.7 x 8 inches
Format: PDF Text TXT book
I am using this in my research methods class for technical communication. Students have given it positive feedback and say it is useful for the types of research they typically do (workplace). As non-traditional students, their focus is on what is allowable in the workplace and Dr. Spinuzzi gives cl...
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